To Whom it May Concern:

As a Senior IT Network Project Manager with Avanade for 3 years and Network Implementation Project Manager for AT&T Mobility for 6 years prior, I highly recommend John Therrell as a candidate for employment. John was an intern with Avanade starting in January, 2008 and I had the pleasure of working with John on two specific projects:

· Network Security Monitoring – The Network Security Monitoring system is a security toolset that will allow ITS department to identify and monitor network behavior, utilization, and configuration for security, capacity planning, and maintenance.
· BitLocker Deployment – Microsoft® BitLocker™ Drive Encryption protects data when a computer is in unauthorized hands or is running an exploiting operating system. BitLocker does this by preventing an unauthorized user who boots another operating system or runs a software hacking tool from breaking file and system protections, or even viewing the files that make up the operating system itself.

John’s role on both projects was Quality Assurance Specialist. He was held accountable for all aspect of Quality Assurance and Testing including planning, test case creation/execution and defect tracking/resolution for the projects. John successfully completed his deliverables, adjusting planning and execution according to customer needs while maintaining the high-level quality we demanded.

Some of the skills and knowledge I witnessed John used to complete these deliverables:

· Understood QA activities in relation Avanade project implementation methodology
· Developed QA Plan and all test cases
· Provided good estimates for task duration
· Identified QA process issues and either provided solution or escalated
· Managed defects and resolution path
· Actively participated on project team, clearly providing QA skills and knowledge

From my Project Manager perspective, John was very easy to work and I appreciated his proactive attitude with ways QA could improve delivery. His interpersonal skills make him an excellent team member. John demonstrated he could work independently, utilizing his organizational skills. Our customer changed focus and priority during the Network Security Monitoring project which resulted in significant changes to QA Plan. John was never deterred, instead reaching out to the customer to completely understand his needs resulting in high quality test cases. John also worked closely with other teams on a number of occasions and was able to juggle his priorities accordingly.

I would therefore highly recommend John Therrell. If his performance on these two projects is a good indication of how he would perform as a employee, he would be an extremely positive asset to your organization and company.

If I can be of any further assistance, or provide you with any further information, please do not hesitate to contact me.

Sincerely,

Greg Paskett | Sr Specialist, Program Mgmt
ITS Hosting, Network & Information Security
Avanade Inc | Seattle Service Center
818 Stewart St., Suite 400, Seattle, WA 98101